Support

Have a question or something not working? Submit a ticket and we'll get back to you.

Common questions

How do I connect my OBD-II adapter?

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Plug the Bluetooth OBD-II adapter into the diagnostic port under your dashboard (usually near the steering column). Open VehiScope, go to Settings, and tap "Connect Bluetooth". Select your adapter from the list and the app will auto-detect your vehicle.

Which OBD-II adapters are supported?

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VehiScope works with any ELM327-compatible Bluetooth adapter. We recommend adapters based on the genuine ELM327 v1.5 or v2.1 chip. Cheap clones may have limited PID support.

Why aren't all sensors showing data?

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Not all vehicles support every OBD-II PID. VehiScope detects which PIDs your vehicle's ECU supports and only shows those. Sensors labelled "N/A" are not available on your vehicle.

How do I access the web portal?

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Go to vehiscope.cloud and log in with the same email and password you used to register in the app. The portal shows your drive history, AI diagnostics, and live data.

How do I cancel my subscription?

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Contact us at support@vehiscope.co.za and we'll process the cancellation. You'll continue to have access until the end of your billing period.

Is my vehicle data private?

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Yes. Your data is encrypted in transit and stored securely. We never sell your data. See our privacy policy for full details on what we collect and how it's used.